FAQs

What are the Delivery Options?
We have 2 Delivery Options:
1. Free Delivery within Doha (1-3 Business Days)
2. Express Delivery for QAR 25 (Within 24 hours: Sat-Thu)
Is Delivery free all over Qatar?

Delivery is free in and around Doha. We charge QAR 50 for deliveries to Al-Khor, Ummbab, Dukhan, Shamal, Al-Shahaniya and Ar-Ruwais

Can I pay by Card on the Website?

No, but you can pay by Card on Delivery

What are the Payment Options?

Currently we accept Cash and Card on Delivery

How can I Cancel my Order?

For Order Cancellation, you can either message us on WhatsApp (https://wa.me/97466152971) or let our Delivery Personnel know when he contacts you to Schedule the Delivery. You can also send us an email at info@chikili.com

How can I contact Customer Care?

For all Enquiries/Remarks/Complaints, please Contact us on WhatsApp (https://wa.me/97466152971) or mail us at info@chikili.com

How do I know whether my order is confirmed?

An Email/Text Message will be sent with the order confirmation

How do I receive the Invoice of my Order?

The Invoice of the Purchase will be sent via Email/Text Message

What Details are required to place an order?
The required Details are
  • Name
  • Place
  • Phone Number/Email
Our Delivery Personnel will contact you for the Location and to Schedule the Delivery
How can I Save my Details for the next Order?

You can create an account with us by Registering at https://www.chikili.com/account/register
You can simply Log in with a Username and Password the next time you wish to place an Order

How do I know about the Newly Added Products?
 For New Product Alerts, Offers and Blogs, you can
Subscribe to us or Follow us on our Social Media Pages:
 
Free Delivery All around Doha

Card on Delivery

Cash on Delivery

Easy Refund