Frequently Asked Questions

• What are the Delivery Options?
  • We offer delivery within two working days at 15 QAR.We charge QAR 35 for deliveries to Al-Khor, Ummbab, Dukhan, Shamal, Al-Shahaniya and Ar-Ruwais
• Is Delivery for 15 QAR all over Qatar?
  • We charge QAR 35 for deliveries to Al-Khor, Ummbab, Dukhan, Shamal, Al-Shahaniya and Ar-Ruwais
• Can I pay by Card on the Website?
  • Yes, You can pay by card on the website and you can pay by cash on delivery too.
• What are the Payment Options?
  • Currently we accept both Cash on Delivery and Card on the website
• How can I Cancel my Order?
  • For Order Cancellation, you can either message us on WhatsApp (https://wa.me/97466152971) or let our Delivery Personnel know when he contacts you to Schedule the Delivery. You can also send us an email at info@chikili.com
• How can I contact Customer Care?
  • For all Enquiries/Remarks/Complaints, please Contact us on WhatsApp (https://wa.me/97466152971) or mail us at info@chikili.com
• How do I know whether my order is confirmed?
  • An Email/Text Message will be sent with the order confirmation
• How do I receive the Invoice of my Order?
  • The Invoice of the Purchase will be sent via Email/Text Message
• What Details are required to place an order?
  • The required Details are
    Name
    Place
    Phone Number/Email
    Our Delivery Personnel will contact you for the Location and to Schedule the Delivery
• How can I Save my Details for the next Order?
  • You can create an account with us by Registering at https://www.chikili.com/account/register You can simply Log in with a Username and Password the next time you wish to place an Order
• How do I know about the Newly Added Products?
  • For New Product Alerts, Offers and Blogs, you can Subscribe to us or Follow us on our Social Media Pages: Instagram: https://instagram.com/chikiliqatar Facebook: https://www.facebook.com/chikiliqatar